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Delivery

PARIS AVENUES uses SMSA for its delivery services across Saudi Arabia. We offer free shipping to our customers in Saudi Arabia for all orders greater than 300 SAR. Orders less than this amount will be subject to a 19 SAR surcharge. Our courier company will contact you to arrange delivery at your convenience. 

 

Most PARIS AVENUES customers receive their orders in 1-3 Business days. Please take in mind, that these are average delivery durations. It is important that you respond to phone calls from Paris Avenues or SMSA for address verification and arranging delivery, in order to delivery your shipment in due course.

 

The courier company offers delivery service within Major City limits. Any territory beyond the city limits will fall outside the delivery parameter and we would kindly ask you to pick up your orders from the nearest Courier Company office. 

 

Order Tracking 

Once your order has been shipped you will receive a shipment confirmation containing a tracking number (i.e 40459234745). Click here (add link to SMSA courier company tracking page : http://www.smsaexpress.com/trackingnumber.html) to track your shipment. Enter your tracking number into the empty field and click on “Track”.

 

Returns

Returns are very easy, with no additional costs for you. If you are unsatisfied with your purchase for something wrong with the product, or you received a different of what you ordered.  please contact PARIS AVENUES customer service at  customercare@paris-avenues.com    or call us at 920028821 within 7 days of receiving your order to initiate the return or exchange process. You will receive a label attachment from customercare@paris-avenues.com with a return airway bill (AWB) number. After that please drop all exchange items to the nearest SMSA office with the return airway bill (AWB) number. Following that, please notify us by sending an email and a voucher will immediately be issued for your use. Please take in mind, that you can return only merchandise in resalable condition. Please ensure that all original tags, labels, and packaging are intact.

Refunds

Kindly note that we only issue refund vouchers for defective items that can be used to purchase anything from PARIS AVENUES again. We do not give cash refunds

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Contact Us:

Customer Service 920028821

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920028821

customercare@paris-avenues.com

work hours:

Saturday - Thursday:

9 am - 12 pm & 4 pm - 10pm 

Friday :

4 pm - 9 pm 

customer service 920028821
customercare@parise -avenues.com
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